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Posts filed under: Intelligent Communication

I subscribe to Harvard Law School’s Program on Negotiation blog. And if negotiating is part of your life, you should too. I would suggest that negotiating is part of all our lives.  We all find ourselves negotiating at times; if not in...
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I just got back from having a free Veterans Day breakfast, compliments of Friendly’s Restaurant. Once again, I am very grateful to see the outpouring of thanks many people in this country give to their veterans. So many people honor...
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Cyber-attacks are a problem for any organization that shares information over the internet. Lately, the healthcare industry is becoming a major target of cyber predators. But, the key to defending against such attacks may not lie within the IT department....
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Creating and sustaining business with others requires relationships. Unfortunately, we are frequently so focused on the business that we fail to make sufficient effort towards the relationship. The result is that our business suffers. This error is often manifested in...
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In my last post, I asked the question, “Does Your Organization Need Communication Training?” Perhaps you are beginning to think that communication training might be a good investment for your company. Maybe, you are not yet convinced. Let me share...
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The short answer is yes. But let’s not stop at the short answer. Let’s consider a few reasons why your organization needs communication training. Communication Training Makes Sense It is estimated that we spend 70-80 percent of our waking hours communicating. Yet...
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Recently I needed to call the FedLoan support line to discuss the terms of my repayment. Big surprise, I know. I have student loan debt. I’m one of the many. However, that’s not the point of this article. The point...
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The Art of Deception in Politics series discussed elite theory, principle agent theory and the psychology of persuasion, but none of these articles told you how to truly identify holes in logic. This time I won’t beat a dead horse discussing...
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So you’re going after sensitive information. I’m not going to ask why and I’ll assume it is for a noble purpose. You already probably know a thing or two about elicitation since we covered collection methods my last post. Your first step in...
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I was recently sent on a field trip. If you have read my last blog post, you know that I was enrolled in Randy Marcoz’s Intelligent Communication course. Part of that course is learning how to elicit information from a...
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